Emotional Intelligence: Why It Can Matter More Than IQ

Author: Daniel Goleman

Book length: 352 pages

Excerpt: Feeling heard is often what the aggrieved partner really is after.

KUTUBNOTES

Test Your Knowledge

Recalling strengthens the memory.

3 questions
1. Which set best matches Salovey’s components of emotional intelligence as presented in the notes?
2. According to the notes, which description best characterizes the amygdala's role?
3. Which anger-handling approach did the notes report as typically ineffective for dispelling anger?

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